Support
AS Systems enforce flexible procedure for keeping your information systems tailored to your individual needs and specific mode. Our team for implementation and maintenance of systems is mobile and perfectly prepared to ensure business continuity.
Signing a Maintenance contract, you will get:
- Support in a minimum reaction time
- New versions of the system
- Maintenance of specific applications
- Adjusts analyzes and documents
- Update according to changes in laws
Electronic support is directed to our support team on: applss@applss.com. Include as much information as possible to allow the maintenance specialist to diagnose your situation and to respond with the minimum number of e-mails. Your inquiry will be numbered for future identification.
Opening hours are from 9:30 to 18:30 from Monday to Friday.
Mail messages are received 24 hours a day, the answers will be send within one working day. Our mail box is constantly checked and this is the best way to put new questions and to contact us about an existing problem.
The section “Resources” is designed for the convenience of our partners and customers. Provides quick access to the latest changes in the products, as well as an important information for the proper deployment and operation.
The section “Presentations” contains general company and product information, as well as such that associated with the development of the IT sector in Bulgaria.